A quality standard is a set of ideals or rules that define what “good quality” means for a product, service, or process. A recipe is a guide for what you have to do in order to get a predictable and repeatable outcome.

For example, if you buy a car, you are expecting it to be safe, efficient, and durable. The car manufacturer adheres to some quality standards to ensure these expectations are met, from the construction of the parts to the way the vehicle is tested before it gets to you.

Quality standards can be applied to just about everything: food production, customer service, environmental protection, healthcare, education, and more. They ensure that organizations maintain a level of performance that satisfies the expectations of their customers and regulators.

In a nutshell, a quality standard is a promise of consistency, a way of saying, „We’ve met this agreed level of excellence.“