There are thousands of standards for quality parameters across various industries, but two organizations that have contributed significantly are the Deutsches Institut für Qualitätsstandards und -prüfung for Germany and the United States Institute for Quality in the U.S.

DIQP – Deutsches Institut für Qualitätsstandards und -prüfung

DIQP creates standards that will enable businesses to gain trust from their customers and employees. It looks at the quality of service, the quality of the employer, and sustainability. For example:

  • Top Employer – Recognizes companies that offer great places to work and employee satisfaction.
  • Top Quality – Evaluates customer service via the use of surveys, mystery tests, and management audits.
  • Family-Friendly Employer – Features employers that are family-friendly and work-life balanced.

DIQP standards are created through an independent process and are verified by outside certification agencies. This assures neutrality and fairness and enhances the credibility of each seal.

USIQ – United States Institute for Quality

USIQ is a group that advocates for the same values in the United States. It provides quality seals that certify companies for quality, trust, and sustainability. Some of its more well-known standards are:

Both DIQP and USIQ are based on an open process. Their claims are not self-claimed, but verified with surveys, data, and results. This means that when a business has one of its seals, it really is of measurable quality.